A Fortune 100 global client needed to activate new supply chain capabilities to better service its customers and defer the costly addition of new warehouses. They turned to Percipio to help build the program operating model and mange program activities across a highly complex and distributed team of internal and external resources.​


  • Coordinating the activities of 50+ cross-functional team members from both the operations and technical sides of the business, including multiple geographies​
  • Delivery date was critical due to the enterprise software release schedule​
  • Leading comprehensive end-to-end systems and user acceptance testing efforts​

Expertise + Leadership

The Percipio team led the development of the program operating model, and built and managed a complex project plan to monitor the critical path and key dependencies, including a metrics-based status dashboard that provided the extended team and sponsors with a continuous, objective view of project progress and health. Throughout the project, the client was able to focus on defining the solution and monitoring progress from the right level instead of getting lost in the details.​


We ensured successful delivery and ramp-up of the new system and business processes that have been critical to the company’s exceptional growth.​

“I trust Percipio to create a solid operating structure and keep everything on track… even on large, cross-functional, critical projects.”

- Program Director​